Helpful Links

How to Get on the Test Server - The test server for the testing of updates *before* they are incorporated into the game itself and for testing powers before you choose them on live servers.

Character Copy Tool - Copy a character from a regular server to the test server.

Quick Help For Technical Problems - This guide provides frequently requested tech info and basic troubleshooting steps for game problems. A good read before contacting tech support.

NCsoft Support Pages - The best place to look if you have billing or account related questions or issues.

The Developer Digest - A link to the Last 200 posts by "rednames" AKA, the developers at Cryptic and the staff at NCsoft. Very informative - a must read!

Patch Notes -The most recent live server patch notes.

Server Status Page - Shows the current Server Status.

The Guide to Guides - A large compilation of player created guides on everything "City of" related from character build guides, to bind guides, to roleplaying guides, to a guide on working in the game industry. Hours of reading await.

We also have a Suggestions Forum that the devs read often, but you might want to check the Most Common Suggestions Thread first to make sure you are not suggesting something that has been suggested a million times before.