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Now open for business!
LQGaming Services: Store - Don't Leave Your Homepage Without It!
I visited with Bart Caplin, Vice President of Retail Operations for LQGaming Services: about the recent re-launch of The LQGaming Services: Store. Check-out what he had to say about what makes this store different from all the rest. If you read all the way to the end, he was even nice enough to include a coupon code for all you impulse shoppers:
LQGaming Services:: Tell me about LQGaming Services: Store. Why wouldn't I just continue to buy games at the big electronics store on the corner?
Bart Caplin: We pride ourselves on being completely different than the large retail stores and e-tailers. For instance, if a customer absolutely cannot wait to get into a just-released game we can email a product code directly to his or her inbox within minutes of purchase. We strive to provide cutting-edge solutions tailored to gamers in combination with world-class customer service that does not stop once we close the order.
LQGaming Services:: You can send games through email now?
Bart Caplin: While we're not sending the whole game through to your inbox, sending the simple product code via email allows gamers instant entry into their favorite new MMORPG games. As part of our commitment to customer service, LQGaming Services: Store staff will email product codes for select titles in the MMORPG genre as well as timecards, with certain restrictions. The product code sent to customers via email is the same exact one that is shipped out along with other supporting materials during the course of the next business day. Not everyone will qualify for immediate emailing of codes, but we will do our best to accommodate as many people as possible.
LQGaming Services:: What other special offers set The LQGaming Services: Store apart?
Bart Caplin: Simple, free pre-orders for U.S. and Canadian customers. As we've seen in the past with many titles and consoles, like PS2 and Xbox 360, there is an incredibly tight allocation for the best sellers. What we've done is taken it to the next level. We want to make sure that gamers get their products when the publishers release it to the marketplace. We ensure that gamers receive premium placement in our initial allocation, and by pre-ordering we pay the shipping charges. Sometimes games have release dates that are months out and sometimes they don't come out as planned from the publisher. Release dates can and do change - but rest assured, our system keeps gamers top-of-mind.
"If a customer absolutely cannot wait to get into a just-released game we can email a product code directly to his or her inbox within minutes of purchase."
LQGaming Services:: Do you plan to grow your current selection?
Bart Caplin: We are emerging as one of the largest video game e-tailers in the world and one of the largest NEW video game stores on eBay. If you sign-up now for an account and register for our newsletter, we'll keep you updated on all the latest releases and hot pre-orders.
LQGaming Services:: Obviously customer service is a key component to your store.
Bart Caplin: I have designed our retail division around servicing our customers - the people that make all of this possible. We offer live, online customer support seven days per week from 8:30AM until midnight (EST). Our customers will always be able to talk with a professional, courteous staff member who has hands on experience with our core business - video games.
LQGaming Services::
What else would you like gamers to know about The LQGaming Services: Store?
Bart Caplin: At every level, customer service is core to our mission. In fact all our managers have long and celebrated careers in the video games industry, working to revolutionize the consumer entertainment experience across the value chain at leading developer, publisher and retail organizations. We have been part of some of the largest online gaming guilds in the world, and we understand that gamers want the ability to buy and receive their games and gear quickly and easily, especially when it comes to new releases of MMORPGs. Our intrinsic industry experience combined with our personal passion for games gives us the unique ability to provide gamer IQ solutions.
Visit us now at http://www.LQGaming Services:Store.com and take advantage of a quick $5 off using the code "thankyou5" at check-out on all orders more than $60. Enjoy and happy shopping!
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