Administration
Admin account?
The admin account is the account that is created when you sign-up for your guild. It's not tied to any particular Roster account, and is meant to be used for administration purposes only. You cant post messages with it in the forums, you should use your Roster account for that. The admin account is used to make members into Officers, and to remove Officers. Officer accounts are pretty much admin accounts except they can't ban users and they cannot promote member accounts to Officer.
Guild application sent to multiple addresses:
To send the Guild Application to multiple addresses, simply set the address to email in the Application Setup to the addresses you want, seperated by a semi-colon.. like this: someone@somwhere.com;joe@hotmail.com;jeff@hotmail.com;mary@yahoo.com
How do members login?
When you add a user to the Roster from the Add Member page, it automatically creates an account for the user. Their username is the player name, with the password temporarily set to the same. So, if you have a user named Sharbel that you added, he would log in with username as Sharbel and password as Sharbel (case sensitive!). Note: The password should be changed IMMEDIATELY! You can change the password for them by clicking the Change Passwords link in the Admin menu. The user can change their password by following the link on the Login Page. If you are using the automatic guild list utilities that add the users automatically, the username's & passwords are created as described above.
How do I delete someone from the roster?
To remove a user from the Roster, make sure you are logged in with your Admin/Officer account and go to the Roster page. You should see the Delete link for each row of the Roster. If you are an Everquest guild that has their Roster view displayed as Grouped By Classes, you must click the Configure View link and change the view to Roster By Name to see the Delete column. After you are done, you can change it back to Roster By Class.
How do I give forum access?
Forum access is given a few different ways. You can set permissions on forums so that everyone can read/post to them, only guildmembers, or only Officers. Guildmembers should use their Roster account to login and use the forums with. They should NOT register for a forum account. Registered accounts are for non-guildmembers who want to participate in your forums. You must initialize Roster accounts for forum access by clicking the Initialize Accounts link in the forum editor. You shouldn't give forum access for a guildmember until you are sure the default password of the account has been changed! You can always override the base permission of a forum by manually adding a person to the forum. Click the "Give Access To Forum" Link in the forum editor.
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